Office Assistant

Milwaukee Rescue Mission•Milwaukee, WI

5d•$18 - $19•Onsite

About The Position

OFFICE ASSISTANT (Part-time) Joy House – Milwaukee Rescue Mission Division for Women & Children: The women and children who come to us for emergency or long-term support rely on the safety, love and warmth of Joy House and its many services. We nourish and nurture them through training, education and spiritual guidance so they can make better lives for themselves and for their kids. Joy House is seeking a Christian woman to fill a part-time, 2nd shift Office Assistant position, providing administrative support to ensure efficient operation of Joy House’s centralized coordination and communication hub. This is a key position to demonstrate guest care, hospitality and encourage positive interactions among staff and guests.

Requirements

A Christian woman who is able to relate well with others in a diverse population
Undergraduate degree, preferably in applicable field (social work, hospitality, communications, office management, data entry) and/or 2-4 years of office/administrative work experience
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Excellent oral and written communication skills
Strong organizational, prioritization, and time-management skills
Detail orientated with high degree of accuracy
Ability to work effectively with diverse families, to use discretion and to stay calm and tactful under pressure
Ability and willingness to follow instructions, to be flexible and a team player
Must be able to handle physical workload – ability to stand or sit for long periods of time, walking, stair climbing, kneeling, squatting, crouching, reaching, handling and gripping without difficulty, repetitive movement of both hands and arms, as well as occasional lifting or moving items with a maximum weight of 55lbs a short distance (ex: floor to shelf or cart), and pushing or pulling heavier items with the use of a cart or dolly.
A workplace demeanor consistent with a Christian church environment: civil, respectful, polite, and responsive
Be in agreement with and subscribe to the MRM Statement of Faith and the MRM Statement of Biblical Convictions
Be a committed follower of the Lord Jesus Christ, which is evident in personal testimony and Christian conduct
Pass a pre-employment background check and drug test

Responsibilities

Perform telephone assessments with all callers and schedule emergency intakes when necessary
Answer and direct incoming phone calls to appropriate staff, take messages and communicate appropriate information to callers
Confirm, greet, and direct evening volunteers
Monitor the Joy House lobby and dayroom to maintain a calming atmosphere
Assign guest lockers and assist guests with accessing their medications, copying forms and documents, and addressing other needs
Process mail and distribute to guests
Assist 2nd shift staff with daily tasks when necessary (escorting families to meals, check-ins, etc.)
Communicate shift events via electronic log on occasion