Office Assistant

Corewell Health • Troy, MI

2d • Onsite

About The Position

Under general direction, performs functions related to front desk activities including (but not limited to): scheduling appointments, registration, billing functions, insurance authorizations, phone communications, data entry into Epic/Mosaiq data systems, Filing, scanning and retrieving medical records, faxing, copying, and collating correspondence. The office assistant performs responsibilities in accordance with departmental procedures to ensure efficient front desk operations, which embody our service orientated philosophy and promotes patient /customer satisfaction.

Requirements

• High School Diploma or equivalent

Nice To Haves

• 1 year of relevant experience
• 1-2 years in a clinical office setting

Responsibilities

• Greet and register patients, answer and direct phone calls, verify patient demographic and insurance information, update computer files.
• Preparation of clinical forms needed for new patient consults & follow-up appointments.
• Schedule patient appointments, and coordinate appointments between physicians, residents, physicists, and technicians, as needed.
• Demonstrates competence in computer applications such as Epic, Mosaiq and Microsoft applications.
• Utilize effective communication skills to incorporate Corewell Health standards while providing service to patients, colleagues, other departments and physician offices.
• Copies/collates/staples/faxes/scans documents and correspondence for clinical staff delivery of patient care in the electronic medical record; Epic and Mosaiq.
• Prepares medical record for release, in accordance with policy and procedure.
• Participates in departmental special projects

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees