Office Assistant - Maternal Fetal Medicine - Camden

Virtua Health•Camden, NJ

2d•Onsite

About The Position

Virtua Health is a Magnet-recognized health system with over 14,000 colleagues and 2,850 doctors, physician assistants, and nurse practitioners, providing exceptional care in South Jersey. They offer a wide range of services including five hospitals, seven emergency departments, seven urgent care centers, and over 280 other locations, with affiliations with Penn Medicine and Children's Hospital of Philadelphia. The Office Assistant position is responsible for performing various medical office duties. These include verifying insurance, answering phones, scheduling and registering patients, and accurately entering all billing information into the system. The role also involves collecting co-pays, performing pre-certifications, and filing.

Requirements

Excellent communication and customer service skills.
Must have strong multi-tasking abilities and computer literacy.
1-2 years Medical Office experience.
HS diploma or equivalent.

Responsibilities

Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
Responsible for preparing referrals and obtaining pre-certifications as required.
May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.