Office Assistant — Physical Therapy —Willard

Bon Secours Mercy Health•Willard, OH

18h•Onsite

About The Position

Provides clerical support for the daily operations of the Rehabilitation and Wellness Department, including scheduling, registration, filing, and data entry/charge entry, insurance verification under the general direction of the Director of Rehab & Wellness Center. Assists with the intake process of new patients into the department and receives scheduled patients for daily appointments. Supports the activities of all therapists, counselors and physicians to ensure quality of patient care.

Requirements

Working knowledge of the computerized hospital scheduling system (PHS).
Experience with cash, checks, and credit card payments.
Experience with registration of patients for outpatient appointments.
Experience obtaining physician orders, verifying demographic information, insurance information and eligibility, and medical necessity.
Experience verifying insurance coverage via phone or online systems.
Experience assisting patients with insurance and financial assistance forms.
Experience entering charges and placing billing notes.
Experience using Cypress reports.
Experience verifying specific clinic charges (e.g., Coumadin Clinic).
Experience researching workers compensation claims.
Experience with diagnosis coding for physical and occupational therapy.
Experience clarifying orders with referring doctors.
Experience with precertification of Medicaid patients.
Experience ensuring Medicare compliance and auditing Medicare carts.
Experience maintaining lists of re-occurring accounts and registering them.
Experience discharging patients, ending visits, and activating patients in a system (e.g., Invision).
Experience balancing cash and preparing bank deposits.
Experience balancing petty cash drawers.
Experience creating and organizing medical records.
Experience billing contracted accounts.
Experience ordering supplies.
Experience checking and monitoring specific equipment (AED, pool, hydroculators, splint pan).
Experience coordinating documentation for contracted schools.
Experience providing coverage for Kronos Time & Attendance payroll system.

Responsibilities

Schedules patients and has a working knowledge of the computerized hospital scheduling system (PHS).
Receives patient payments (cash, checks, credit cards). Records payments and issues receipts in order to maintain accurate accounting financial transactions.
Responsible for registration of Physical Therapy, Occupational Therapy and Audiology patients for outpatient appointments.
Responsible for obtaining authenticated Physician orders, verifying demographic information, insurance information and eligibility and medical necessity for Physical Therapy, Occupational Therapy and Audiology patients.
Via phone call or on-line verification system, verifies insurance coverage and records information appropriately into the patient’s chart and follows up on discrepancies.
Assists patients with completion of insurance and financial assistance forms as needed.
Enters charges to ensure proper billing. Places billing notes on appropriate patients. Utilizes Cypress reports to ensure accuracy of charges.
Verifies Coumadin Clinic charges.
Researches workers compensation claim numbers and dates of injury as needed.
Assists with diagnosis coding for physical and occupational therapy; clarifies orders with referring doctors.
Responsible for precertification of Medicaid patients.
Ensures completion of Medicare compliance. Audits Medicare carts.
Maintains accurate list of re-occurring accounts. Registers re-occurring accounts at the first of each month.
Discharges patients, ends visits and activates patients in the Invision system each month.
Balances cash, prepares bank deposit daily. Balances petty cash drawer and records on log form.
Creates and organizes medical records for Rehabilitation and Wellness Center patients.
Responsible for billing contracted accounts (Athletic trainer, school children, Texas Migrant Council, etc.).
Orders supplies for the department.
Checks and monitors AED, pool, hydroculators and splint pan.
Coordinates documentation required by contracted schools.
Provides coverage for Kronos Time & Attendance payroll system.