Office Assistant V - PH

Pitt County Government•Greenville - Pitt County, NC

About The Position

This position performs technical clerical and routine administrative duties in the administrative division. It makes administrative decisions based on knowledge of department programs, procedures, laws, and regulations. The role assists the Deputy Human Services Director, Program Coordinators, and administrative staff, and may interact with the public by providing information, preparing and issuing reports, and receiving and processing documents. Duties include answering the telephone; entering data for Administrative Division programs; serving as backup for vital-records processing; processing travel requests; maintaining computerized files and an electronic financial backup system; and preparing records, reports, documents, and correspondence. The employee may prepare weekly and monthly reports and perform other duties as assigned. The position reports to the Deputy Human Services Director.

Requirements

Graduation from high school and at least three years of office assistant or secretarial experience; or completion of a two-year secretarial science or business administrative program plus one year of such experience; or an equivalent combination of training and experience.
Substantive knowledge of office or work-unit procedures, methods, and practices.
Knowledge of office processes and procedures and ability to apply them when analyzing information and making decisions.
Ability to use correct grammar, vocabulary, spelling, and office terminology to compose or proofread correspondence, reports, and other materials.
Ability to record, compile, summarize, and analyze data.
Ability to communicate effectively orally and in writing.
Ability to interpret and explain office rules and regulations.
Ability to exercise judgment and discretion in problem situations.

Responsibilities

Assist the Deputy Human Services Director, Program Coordinators, and administrative staff.
Provide information to the public as needed.
Prepare and issue reports and receive and process documents.
Answer telephone calls.
Enter data pertaining to Administrative Division programs.
Serve as backup for processing vital records.
Process travel requests and other activities in computerized files.
Maintain an electronic financial backup system.
Prepare records, reports, documents, and correspondence.
Prepare weekly and monthly reports as needed.
Perform other duties as assigned.
Plan, prioritize, organize, and review administrative or office workflows and procedures.
Plan and coordinate appointments, meetings, conferences, and workshops.
Answer inquiries independently and coordinate resources to obtain information.
Train and manage subordinate employees.