Office Assistant/Receptionist
About The Position
Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient's vision. Taking Care of our teams who take Care of our Patients Competitive Wages & Sales Incentives Immediate Advancement opportunities Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability Voluntary/Cafeteria Offerings Employee Assistance Program On the Job Training & Certification Teammate Recognition Program
Requirements
- High School Diploma or equivalent
- Previous experience in an office is preferred
- Basic computer skills
- Able to handle multiple customer interactions/phone calls at a time
- Excellent organizational skills
- Able to work cross-functionally with excellent attention to detail and follow through
- Solid interpersonal relationship skills
- Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
- Able to read and write at a high school graduate level
- Able to sit or stand for extended periods of time
- Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
- Ability to lift 10 to 20 pounds
- Ability to see (Near, Distance, Color, and Depth Perception)
- Manual and finger dexterity, as well as hand/arm steadiness
- Ability to grip and hold items
- Good eye and hand coordination
- Able to operate a cash register, various optical equipment and tools
- Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
- Able to travel independently to support Company objectives and personal development
Nice To Haves
- Previous experience in an office is preferred
Responsibilities
- Greet patients and customers
- Answer the telephone in a professional manner
- Book appointments accurately
- Other duties as assigned
- Confirm appointments
- Process transactions in the optical billing and point of sale systems
- Process medical billing information
- Organize and file patient and customer records
Benefits
- Competitive Wages & Sales Incentives
- Immediate Advancement opportunities
- Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day
- Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law
- Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability
- Voluntary/Cafeteria Offerings
- Employee Assistance Program
- On the Job Training & Certification
- Teammate Recognition Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
501-1,000 employees
