Office Assistant - Patient Financial Services
Nebraska Medicine•Omaha, NE
•Onsite
About The Position
Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.
Requirements
- High school education or equivalent required.
- Proficient with computers to include keyboarding, basic navigation and use of email applications required.
- Ability to communicate effectively both in verbal and written form required.
- Ability to multi-task required.
- Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.
- Ability to work with multi-line phone system required.
- Ability to communicate effectively during escalated situations required.
Nice To Haves
- Prior experience working with customers or patients preferred.
- Experience with Telecommunication system, ComputerLog books, and schedules preferred.
- Experience with general office materials/equipment preferred.
Responsibilities
- Serve as receptionist for assigned department(s) for internal and external customers.
- Provide clerical and general office support for departmental operations.
- Support external customers, such as patients and their families, as primary responsibility.
- Support department or office as secondary responsibility.
Benefits
- Up to $5,000/year in tuition assistance
- 35% discount at Clarkson College
- Career advancement opportunities with covered educational costs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
