Office Assistant Lead - Bellingham

State of Washington • Whatcom County – Bellingham, WA

4d • Onsite

About The Position

The Office Assistant Lead (OAL) position is a full-time, permanent role within the Community Corrections Division of the Washington State Department of Corrections (DOC). Located in the Bellingham Field Office, this position provides a high level of clerical and secretarial support to the Administrative Assistant 3 (AA3), Community Corrections Supervisor (CCS), and Community Corrections Officers (CCOs). The DOC is committed to improving public safety by positively changing lives and seeks teammates who share this vision and are dedicated to an equitable and inclusive culture that fosters excellence, innovation, engagement, and safety.

Requirements

• High school diploma or GED equivalent.
• Two years of clerical experience that required keyboarding or typing.
• Possess and maintain a vehicle operator’s license valid in the state of Washington.
• Maintain regular and reliable attendance.
• Respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases.
• Ability to proofread written material, identify and correct errors in sentence structure, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, supervise individuals, public and stakeholders.
• Basic level of proficiency and knowledge in Microsoft Office to include Outlook, Word and Excel.

Nice To Haves

• Prior experience working in an office setting.
• Experience working with databases.
• Experience using Microsoft Office programs (Word, Excel, Outlook, etc.).

Responsibilities

• Instruct and review the work of the Office Assistant 3 (OA3).
• Provide direct complex secretarial services and assistance to the Community Corrections Supervisor (CCS) and Community Corrections Officers (CCOs).
• Review various court orders and enter and retrieve data from systems such as Offender Management Network Information (OMNI) or OnBase using specialized knowledge, technical skill, and independent judgment.
• Manage files, including file setup, closing, and archiving.
• Serve as the receptionist, ensuring adequate coverage to greet and confer with supervised individuals (S/Is) and the public by answering questions and/or directing them to the supervising CCO.
• Answer a multi-line telephone system.
• Perform back-up support duties and other duties as assigned.

Benefits

• Generous retirement plan
• Comprehensive family insurance for medical, dental, and vision
• Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement if a represented position)
• Eight hours of paid sick leave per month
• Twelve paid holidays per year (includes one personal holiday)
• One personal leave day per year (in accordance with the CBA)
• Flexible Spending Account (FSA)
• Dependent Care Assistance Program (DCAP)
• Deferred Compensation Program (DCP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED