OFFICE ASSISTANT III

City of Dearborn Career Opportunities • Melvindale, MI

6d • $49,661 - $0 • Onsite

About The Position

This position is responsible for performing routine and non-routine clerical and administrative support to an assigned department. Responsibilities may include supervising part-time staff and/or serving as work lead to full-time staff and providing customer service. May handle confidential information.

Requirements

• Associate’s degree and 1 year of related experience; or, High School Diploma or equivalent (G.E.D.) and 3 years of related experience; or, all required certification(s); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Customer service principles
• Supervisory principles
• Methods of preparing documents
• Office procedures
• Computers and related office equipment
• Recordkeeping principles
• Basic budget, financial, and reporting principles
• Providing customer service
• Supervising staff
• Reviewing documents for accuracy and completeness
• Using computers and related office equipment
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction.

Responsibilities

• May supervise part-time staff or serve as work lead to full-time staff to include: prioritizing and assigning work; reviewing and approving staff time cards; coordinating staff training; and supporting personnel procedures.
• Prepares and provides documents related to an assigned area, including but not limited to: preparing financial transactions, contracts, and work orders; generating reports; and/or preparing related documents.
• Performs general office tasks, including but not limited to: scheduling meetings; creating minutes; conducting research and gathering information; answering phones; filing; reviewing information for accuracy and completeness; making travel arrangements; updating documents; handling mail; performing data entry; compiling information and agendas; and tracking and/or maintaining department materials.
• Creates schedules for an assigned area, including: maintaining calendars; creating meeting schedules; and performing related tasks.
• Posts invoices and budget information; reconciles cash receipts; reviews and/or reconciles financial and related documents to ensure accuracy and completeness.
• Reviews and verifies program related information; tracks and identifies information based on defined procedures; may be responsible for drafting policies and procedures.
• Provides customer service, including but not limited to: responding to various internal or external customer issues and non-routine inquiries; describing programs to customers or vendors and resolving customer complaints; providing required documents to customers; and/or directing customer questions to appropriate staff. May work with external agencies.
• Demonstrates regular and predictable attendance, including attendance at required meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree