Office Assistant III / Office Assistant III

MSU Internal Job Postings Details•East Lansing, MI

2d•Hybrid

About The Position

The Office of the Controller is seeking a customer service-oriented team member to serve as an auditor and provide clerical support in the Accounting department, allowing us to enhance our role as a resource for the university community. The Office Assistant position within the Accounting Office serves as an auditor responsible for performing a wide variety of tasks related to the review, audit, and approval of various KFS e-docs and Expense Reports in the Concur Travel System. This is done in accordance with the Manual of Business procedures, Faculty handbook, and university policies and procedures. Functions as a customer service representative and resource for the university and serves as backup for other Accounting Office staff. Performs clerical duties related to all aspects of departmental operations.

Requirements

Knowledge normally acquired through a high school education
Three to five years of related and progressively more responsible or expansive work experience in word processing, spreadsheet, database and/or desktop publishing software; presentation and webpage software; typing and filing; maintaining accounting ledgers; or an equivalent combination of education and experience.

Nice To Haves

Experience with Kuali Financial System (KFS) and the Concur Travel System.
Knowledge of university policies and procedures.
Orientation toward customer service and teamwork.
Experience with, and ability to interpret and apply, policies, procedures, and practices for payment/reimbursement requests and/or various business applications.
Strong communication skills resulting in positive interactions with an audience of varying levels of knowledge and understanding.
Ability to work independently but also as member of a team for the betterment of the organization and good of the overall university.

Responsibilities

Responsible for auditing and approving, at the Central Review level, a diverse selection of transactions within both the KFS (Kuali Financial System) and Concur Travel System. Transactions may include Disbursement Vouchers, Internal Billings, General Error Corrections, Distribution of Income and Expense, Vendor Add/Edits, Travel Expense Reports, etc.
Analyze complex information, apply independent decision making and use sound judgment to provide decisions and/or solutions to the university.
Interpret the Manual of Business Procedures, the Faculty Handbook, Federal regulations, and other MSU internal policies, which are factors in the decision making process, leading to accurate university records.
Professionally respond to, answer and provide guidance to questions submitted via email, telephone and Teams to the Accounting Office.
Maintain positive customer interactions and serve as a valued resource for the university community.
Participate in customer service programs and tools the department makes available to the university, which may include open lab sessions, training programs, classes and professional development courses.
Disbursement Voucher payment processing including check printing, wire initiation and/or approval, follow-up regarding lost checks and returned wire payments.
Data entry and reconciliation for required tax reporting.
Processing and follow-up related to cash advances.
Compiling reports and information for management review.
Serve as backup for other staff as needed and perform other duties as assigned.