Office Assistant II Orthopedics - Part-Time Days

UPMC•Williamsport, PA

3d•Onsite

About The Position

UPMC Williamsport has a Part-Time Office Assistant I opening in our Orthopedics Office! This role is responsible for making and scheduling patient appointments efficiently and in a timely manner. The assistant will also help clients in person and over the phone, provide information, and communicate with various departments. Additionally, they will obtain and enter complete demographic and insurance information.

Requirements

High school diploma or GED
Three years of work experience, preferably in a medical office setting.
Word processing and computer experience required.
Act 34

Nice To Haves

Knowledge of medical terminology preferred.

Responsibilities

Verify necessary information and records in the medical record and computerized scheduling system.
Prepare patient charts for upcoming appointments.
Complete necessary paperwork such as encounter forms and referrals.
Use computer system to generate information necessary for billing.
Maintain a clean, orderly waiting area including beverage area and reading materials.
Answer questions regarding patient appointments and testing.
Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions.
Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
Assist with inpatient billing process.
Assist physicians with transcription and dictation issues/concerns, and review process for accuracy.
Process medical records release requests.
Identify stock levels of office supplies and assist with ordering/inventory management.
Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
Answer telephone, screens calls, takes messages and provides information in a courteous manner.
Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion.
Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
Schedule, coordinate and reschedule patient appointments.
Relay necessary messages to staff and providers.