Office Assistant I, Primary Care at Springside
About The Position
ChristianaCare Primary Care at Springside is looking for a Medical Office Assistant I . ChristianaCare Primary Care at Springside is located at 300 Biddle Avenue in Glasgow, Delaware. ChristianaCare Primary Care at Springside provides comprehensive primary medical care services for both adults and children. The practice offers various healthcare services, including gynecology and women’s health, immunizations, physical examinations, preventive medicine, and treatment for both acute and chronic conditions. Additionally, on-site lab services are available to facilitate patient care and enhance diagnostic efficiency. As a Medical Office Assistant I , you play a crucial role as the initial point of contact between the practice and patients. Your responsibilities include fostering a friendly, welcoming, and efficient environment. This position entails serving patients with poise and compassion, managing phone inquiries, responding to patient questions, scheduling appointments, registering patients, and updating electronic medical records (EMR). Each interaction with a patient reflects on the practice, underlining the importance of your role in delivering quality service. Work Schedule: Monday & Wednesday from 7:30am to 7pm Tuesday & Thursday from 7:30am to 5pm Friday from 7:30am to 4:30pm
Requirements
- High School Graduate or GED required
- Attention to detail
- Adaptability
- Excellent communication skills
- Organization
- Problem-solving
Nice To Haves
- Experience in a medical office setting is preferred but not required.
Responsibilities
- scheduling appointments with consideration of insurance details
- greeting patients professionally to collect demographic and financial information
- processing referral information while maintaining patient confidentiality
- collect payments according to insurance guidelines
- verify coverage
- coordinate referrals
- perform daily reconciliation of appointments and payments
- answering phone calls professionally
- relaying messages accurately
- utilizing EMR to communicate with providers and staff
- ensures timely updates to patients on issues until resolved
- facilitates necessary testing and appointments
- prepares medical records by scanning and indexing reports into patient charts
- researching patient issues and providing timely responses
- assisting with administrative tasks such as copying and faxing
- adhering to safety protocols while reporting any unsafe conditions
- Additional duties may be assigned as required.
Benefits
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12 weeks paid parental leave.
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
