Office Assistant I, Women's Health at Smyrna

Christiana Care Health Services•Smyrna, DE

4d•Onsite

About The Position

ChristianaCare's Women's Health at Smyrna is looking for a detail-oriented, adaptable, and highly organized Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.

Requirements

High School Graduate or GED required.

Nice To Haves

Experience in a medical office setting is preferred but not required.

Responsibilities

Handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
Updates patients, schedules tests and appointments, maintains medical records, resolves patient issues, supports administrative tasks, and follows safety protocols.
Additional duties as needed.

Benefits

Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
Up to $5,250 per year in tuition reimbursement.
Advanced fertility care through Progyny.
Free maternity education and support.
Up to $5,000 in adoption assistance.
12 weeks of paid parental leave to support your growing family, after one year of service.
Access to two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Health insurance
Paid time off
Retirement
Employee assistance program