Office Assistant 3 - Moses Lake

State of Washington • Grant County - Moses Lake, WA

6d • Onsite

About The Position

The Washington State Department of Corrections (DOC) is seeking to fill a full-time, permanent Office Assistant (OA3) position within the Community Corrections Division at the Moses Lake Field Office. This role provides essential clerical support to the Community Corrections Supervisor (CCS), Community Corrections Officers (CCOs), and the unit, including front desk/reception duties. The DOC's mission is to improve public safety by positively changing lives, and they are looking for dedicated individuals who share this vision and are committed to an equitable and inclusive culture.

Requirements

• High school diploma or GED equivalent.
• Six months of clerical experience that includes a basic knowledge of Microsoft Word, Outlook, and Excel.
• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases and a variety of computer platforms/applications.
• Ability to proofread written material and identify and correct errors, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, supervised individuals, stakeholders, and public.

Nice To Haves

• Effective oral and written communication skills in routine as well as emergency situations.
• Ability to write clearly, concisely, and factually.
• Ability to analyze and solve problems under highly stressful or adverse situations.
• Ability to interact on a regular daily basis with the public, clients, co-workers, and stakeholders in a positive and professional manner.

Responsibilities

• Provide office assistant and clerical support.
• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Prepare a variety of reports, correspondence, and confidential documents.
• Manage and archive office files.
• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information), (JABS), (WATCH) and OnBase.
• Independently and timely compose, send, and respond to emails.
• Process incoming/outgoing mail.
• Miscellaneous clerical duties.
• Manage office equipment, building issues, and office supplies.
• Assist with meeting agendas, scheduling, and transcribing minutes.
• Other duties as assigned.

Benefits

• Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement (CBA) if a represented position)
• Eight hours of paid sick leave per month
• Twelve paid holidays per year (includes one personal holiday)
• One personal leave day per year (in accordance with the CBA)
• Flexible Spending Account (FSA)
• Dependent Care Assistance Program (DCAP)
• Deferred Compensation Program (DCP)
• Generous retirement plan
• Comprehensive family insurance for medical, dental, and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED