This position is part of the crew within the Division of Corporations, Business and Professional Licensing at our Anchorage office. We're looking for someone who enjoys variety and thrives in a fast-paced environment! What You'll Be Doing: You'll be the go-to person for keeping our front end licensing running smoothly. Your day might include: Greeting and assisting walk-in customers with a smile. Organizing important documents like a pro. Processing mail and scanning paperwork. Answering a multi-line phone system with confidence. Taking payments. Performing data entry with accuracy. Delivering top-notch customer service every step of the way. If you love helping people, staying organized, and being a key part of a supportive team, this role could be a great fit! Our organization, mission and culture: The mission of the Division of Corporations, Business and Professional Licensing (CBPL) is to ensure that competent, professional, and regulated commercial services are available to Alaska consumers. The CBPL administrative unit is a team of five, providing support to businesses, professionals, and division staff. The benefits of joining our team: Advancement within the division is highly encouraged and our training will set you up for success. Apply now and take advantage of this opportunity to learn and grow professionally. The working environment you can expect: This position works on the 15th floor of the State Office Building in downtown Anchorage. This is a full-time position with work hours from 8:00 am to 4:30 pm, Monday through Friday. What Makes You a Great Fit for This Role? To thrive in this position, you'll bring a few key superpowers to the table: Customer Service Champion: You are all about helping others whether it's a teammate or a member of the public. You anticipate needs, deliver top-notch service, and are excited to grow with us! Integrity & Honesty: You do the right thing, even when no one's watching. You understand how important trust and ethics are to our team and the people we serve. People Person: You bring warmth, empathy, and professionalism to every interaction. You build strong relationships and know how to keep things respectful and positive. Detail Detective: You notice the little things that others might miss. Whether it's spotting a typo or catching a data entry error, your sharp eye helps keep everything running smoothly.