Office and Customer Service Coordinator

CertaPro Painters•Asheville, NC

2d•$19 - $22

About The Position

CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. Position Overview: Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development.

Requirements

High school diploma or GED
Organized and detailed oriented
Knowledge of Microsoft office packages
Excellent verbal and written communication skills
Excellent organizational and time management skills

Nice To Haves

College degree a plus
Experienced with social media and digital marketing
Proficiency in QuickBooks (preferred)
5 years of Office Assistant experience (preferred)

Responsibilities

Create sales packages, send and schedule estimates for Sales Associates
Send estimate follow up letters to customers with Sales Associate’s direction.
Ensure all marketing tactics are executed as per the Company’s Annual Marketing Plan.
Ensure all customer mailing lists are up to date.
Perform commercial telemarketing.
Maintain inventory and update all point of sale material.
Order paint and materials with Production Associate’s direction.
Enter Annual Financial Plan (AFP) into QuickBooks.
Issue Purchase Orders (PO’s).
Pay all bills and maintain all files.
Manage paperwork for new hires and terminated employees.
Conduct constant follow ups with customers.
Participate in regional or national on-going training conferences/meetings.