Office Customer Service

Americas Auto Auction West Michigan Inc•Wayland, MI

13d

About The Position

America’s Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for (Business to Business) B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. Based in Carmel, IN, AAA facilitates the selling and buying of used vehicles at physical auction sites across 19 states as well as on digital platforms. The Company’s daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers. America's Auto Auction - Click or tap here to enter text.is looking for an outstanding Front Office Staff. America's Auto Auction is looking for a dependable and friendly Front Office Staff to join our team. The Front Office Staff will offer hands-on support to the team and create a customer first environment by offering unique and innovative solutions to customers’ needs while maintaining company standards for policy, quality, and service.

Requirements

High School Diploma or equivalent required.
1-3 years Auction experience or 2-4 years dealership experience strongly preferred
Effective communication (written and verbal) and interpersonal skills required.
Ability to work in a high performance, fast-paced team environment.
Solid computer skills, including ability to use the Internet and MS Office effectively.
Ability to adapt to and work effectively within a constantly changing environment.
Excellent customer service and problem-solving skills required
Telephone Skills
Organization
Energy Level
Product Knowledge
Ability to sit or stand for prolonged periods of time
Ability to perform repetitive tasks; manual dexterity
Vision abilities required include close, distance and depth perception