Office Agent

AVFLIGHT CORPORATIONRomulus, MI
Onsite

About The Position

This position is responsible for assisting in daily operations, which could include but not limited to; preparing flight documents, interacting with U.S. Customs, and maintaining safety and quality standards.

Requirements

  • High School diploma or GED equivalent
  • Must be 18 years or older
  • Ability to work in Microsoft Office programs (Word, Excel, Outlook)
  • Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
  • Ability to work efficiently under time constraints
  • Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
  • Must pass background check, pre-employment drug test and obtain security clearance
  • Must have authorization to work in the U.S.
  • Must have valid Driver's license
  • Be pleasant with others on the job and display a good-natured, cooperative attitude
  • Be reliable, responsible, and dependable, and fulfill obligations
  • Strong attention to detail
  • Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
  • Accept criticism and deal calmly and effectively with high stress situations
  • Be open to change (positive or negative) and to considerable variety in the workplace
  • Willingness to take on responsibilities and challenges
  • Be sensitive to others' needs and feelings and be understanding and helpful on the job

Responsibilities

  • Preparing all flight documents
  • Interacting with U.S. Customs
  • International cargo document handling
  • Interacting with customers and processing payments
  • Prepare flight transfers
  • Assure proper compliance with local and international laws and regulations
  • Follow Dangerous Goods Requirements and Regulations
  • Collects air freight charges
  • Answer incoming calls
  • Perform other duties as assigned
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