Office Administrator

Shulman & Partners LLP•Toronto, ON

22d•CA$60,000 - CA$65,000•Onsite

About The Position

Shulman & Partners LLP is a high-performing, human-centered family law firm with offices in Toronto and Ottawa, driven by a singular vision: Do Good, Make an Impact. We are a firm with a result-oriented team and a culture based on pro-activity, professional integrity, and the utmost commitment to our clients. We believe good ideas come from challenging each other's thinking. Feedback is part of how we improve, and upholding high standards is how we grow. We are looking for an organized, proactive Office Administrator to be the operational anchor of our Toronto office. You are the first point of contact for clients, visitors, and team members, and the person who makes sure the day-to-day of the office runs smoothly and with care. This is an execution-focused role: you do not wait to be told what needs doing, you notice it and handle it. Beyond the day-to-day, you support engagement initiatives, plan and run internal and external events, and pitch in on HR, IT, Marketing, and firm-wide projects outside your core scope when the team needs it, in the spirit of One Team, One Firm.

Requirements

2+ years of hands-on experience in an office administration, reception, or coordinator role, ideally in a professional services environment.
Strong written and verbal communication skills, and a warm, professional presence with clients and colleagues.
Comfortable managing multiple priorities and deadlines without losing track of details.
Discretion and sound judgment, including knowing when to escalate rather than proceed independently.
Hold yourself and your work to a very high bar; small mistakes are not something you let slide.
Take ownership without being asked. If something needs attention, you flag it or fix it before anyone has to ask.
Stay curious past the first answer. If something does not look right, you dig until you understand why, rather than moving on.
Use good judgment, and you know when to act on your own and when to check with someone else, especially when the stakes are high.
Be a self-starter, comfortable in the details, and able to manage multiple priorities at once without dropping anything.
Be a team player. Pitch in when someone else is stretched thin, and expect the same in return. Take feedback well and are always looking to sharpen your skills.

Nice To Haves

We hire for character, reliability, and the ability to learn quickly, more than credentials alone.

Responsibilities

Be the first point of contact for clients and visitors, and manage the front desk, phones, and common areas so every interaction reflects the firm's professionalism and warmth.
Receive, distribute, and coordinate incoming and outgoing mail, deliveries, and courier services, accurately and on time, and handle file retrieval as needed.
Keep all parts of the office stocked, clean, organized, and running, from snacks and lunch orders to supplies, vendors, meeting room setup, and equipment issues.
Coordinate recognition moments, onboarding and offboarding logistics, and internal events, so the office feels like a place that notices and celebrates its people.
Support employer brand initiatives and firm participation in external events.
Support engagement initiatives, plan and run internal and external events, and pitch in on HR, IT, Marketing, and firm-wide projects outside your core scope when the team needs it, in the spirit of One Team, One Firm.