Office Administrator (Insurance Verification and Authorization) Temp-to-Hire

FlexStaff•Village of New Hyde Park, NY

7d•$21 - $23•Onsite

About The Position

FlexStaff is seeking an Office Administrator with experience in Healthcare Insurance Authorization and Medical Billing for our Client, a Prosthetics and Orthotics Lab. This is a Temp-to-Hire role. In this role you will be responsible for providing clerical support, answering phone calls and obtain accurate insurance information, verification, and pre-authorization.

Requirements

At least 3 years of healthcare billing/collections experience.
Experience in Healthcare Insurance Authorization and Medical Billing.

Responsibilities

Greet and welcome patients as they arrive.
Check in patients and schedule appointments.
Manage and coordinate appointment scheduling for multiple healthcare providers.
Reschedule or cancel appointments as necessary.
Collect patient information, insurance details, and relevant medical history.
Ensure all necessary paperwork is completed accurately.
Answer phone calls promptly and professionally.
Respond to inquiries from patients, family members, and other healthcare staff.
Relay messages to appropriate staff and follow up on patient calls.
Maintain and update patient records using electronic health record (EHR) systems or paper files.
Ensure confidentiality and compliance with HIPAA regulations.
Verify patient insurance eligibility and benefits.
Collect co-pays and payments from patients.
Assist patients with billing questions or concerns.
Prepare and send out correspondence, such as appointment reminders and follow-up letters.
Ensure the efficient handling of incoming and outgoing medical records and correspondence.
Maintain a clean and organized reception area.
Order and manage office supplies as needed.
Collaborate with other staff to ensure smooth office operations.
Assist medical professionals with administrative tasks as needed.
Prepare charts for daily appointments and ensure all necessary documents are available.
Provide exceptional customer service to patients and their families.
Address patient concerns and complaints with professionalism and empathy.