Office Administrator Manufactured Housing and RV Park

IPG - Sage • Kelso, WA

13d • $19 - $23 • Onsite

About The Position

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home.

We are seeking a dedicated Office Administrator to support the operations at Brookhollow Estates (194 homes), a senior (ages 55+) manufactured housing community located in Kelso, WA, and Brookhollow RV Estates (132 RV spots), an all-age RV Park located in Kelso, WA. The Office Administrator oversees administrative tasks, coordinates resident relations, manages leasing documentation, and performs clerical and administrative functions to drive company success.

Requirements

• Previous administrative experience, preferably in property management or housing communities.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Ability to handle complaints and ensure community standards are upheld.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
• Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central).
• A positive attitude.
• Must have a valid driver's license.

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times.
• Maintain accurate records, including resident files, invoices, and reports.
• Assists with property inspections, work orders, and community events.
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Ability to handle complaints and ensure community standards are upheld.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed