Office Administrator

Assured Quality Homecare•Warwick, RI

47d

About The Position

The Office Administrator is the central hub of the office—supporting potential clients, new employees, our training academy, and the leadership team. This role ensures daily operations run efficiently, creates a welcoming environment, and provides proactive support to keep the team focused on business goals.

Requirements

3+ years in a fast-paced office environment
2+ years as the first point of contact for callers or visitors
Excellent communication and a professional, positive demeanor
Strong organization and attention to detail
Ability to juggle multiple priorities and anticipate team needs
Tech-savvy and comfortable with Google Suite; experience with Taskworld, AxisCare, or similar tools a plus
Proactive, energetic, and solution-oriented—keeps the office calm and running smoothly

Responsibilities

Serve as the primary point of contact for prospective clients
Answer inquiries, schedule assessments, and guide families through the decision-making process
Greet visitors, answer phones, sort mail, run errands, and maintain a clean and organized office
Support staff with day-to-day administrative tasks
Assist with the nursing assistant training program
Manage supplies, help recruit students, and communicate with instructors and students
Support onboarding for new clients and employees
Upload, organize, and maintain digital records and HR documents (licenses, insurance, training certifications, etc.)
Manage calendars and appointments for the CEO, COO, and Operations Manager
Prepare meeting materials and keep schedules up-to-date
Maintain office supplies and equipment
Coordinate repairs, troubleshoot tech issues, and work with IT support
Update company performance reports and assist with tracking key metrics