Front Desk Associate

Integrated Medical Evaluations Inc•Salt Lake City, UT
•$21 - $25•Onsite

About The Position

The Office Administrator is responsible for overseeing the day-to-day administrative and front-office operations of the Utah office while providing support to internal teams, physicians, clients, and vendors. This role serves as the primary in-office resource for operational needs, phone support, scheduling coordination, and facility management. The ideal candidate is highly organized, customer-focused, and capable of balancing multiple priorities in a fast-paced medical-legal environment.

Requirements

  • Minimum 2 years of administrative, office management, front desk, or customer service experience.
  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Ability to work independently and manage competing priorities.
  • Proficiency with Microsoft Word, Excel, Outlook, and Teams.
  • Experience coordinating schedules and handling high-volume communications.
  • Ability to maintain professionalism and confidentiality.

Nice To Haves

  • Bilingual (mainly Spanish) is a big plus but not a deal breaker

Responsibilities

  • Serve as the primary point of contact for incoming calls and office visitors.
  • Manage high-volume inbound and outbound phone communications professionally.
  • Ensure prompt handling of immediate office needs and requests.
  • Maintain a professional and welcoming office environment.
  • Manage and distribute the Utah Weekly In-House Exam Schedule.
  • Coordinate and support Utah in-house examinations.
  • Prepare and distribute exam letters and related documentation.
  • Assist internal departments with scheduling-related administrative needs.
  • Serve as the primary contact for the building manager and facility-related issues.
  • Coordinate office maintenance requests and vendor communications.
  • Manage office shredding services and document disposal procedures.
  • Assist with office supply inventory and ordering.
  • Monitor and distribute incoming mail and deliveries as needed.
  • Assist with client events and office initiatives as needed.
  • Support cross-functional departments with administrative requests.
  • Provide backup coverage for Colorado and Arizona office administrative functions.
  • Maintain confidentiality when handling sensitive medical, legal, and business information.
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