Office Administrator at Lotus Gardenscapes

People Solutions Center•Dexter, MI

3d•$70,000 - $85,000

About The Position

Lotus Gardenscapes is an award-winning, employee-owned design-build landscaping company located just outside quaint Dexter, Michigan, in a beautifully renovated historic barn. Our team is fun, quirky, and very creative, but when it comes to landscaping – we don’t mess around. We love our work! For over 25 years, we have served thousands of people in the greater Washtenaw County area. We are looking for an Office Administrator to support us through tremendous growth and meaningful process improvements. Our Office Administrator plays a key role in leading our office team and implementing strong operational processes. We offer an excellent compensation and benefits program, including base pay of $70,000 - $85,000 commensurate with experience, Employee Stock Ownership Plan, bonus programs, health insurance, training & certification opportunities, paid development, retreat days, and of course an awesome team!

Requirements

5+ years of experience in bookkeeping.
Associate’s degree or equivalent coursework in accounting preferred.
3+ years of office administration experience.
Proficiency with QuickBooks, Google Suite, Smartsheet and Excel.
Flexibility to adapt to changing priorities and processes.
Working knowledge of generally accepted accounting principles (GAAP).
Growth mindset with curiosity, flexibility, ambition, and a strong team focus.
Strong organizational, verbal & written communication and independent work skills.
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Responsibilities

Manage all accounts receivable and accounts payable functions.
Lead payroll and benefits administration.
Develop and implement office policies and procedures.
Champion customer contact processes - from first inquiry to emergency storm response and customer service resolution.
Identify, recommend, and implement technology to maximize administrative efficiency across office, field team members, and remote teams.
Lead implementation, training, and communication for company-wide administrative initiatives.
Manage relationships with insurance brokers, including health, liability, and workers’ compensation.
Coach and develop the administrative team.
Serve as the primary liaison with our third-party HR provider.