Office Administrator/Social Media Manager

TruBlue Home Service Ally•Lakewood, CO

38d•Remote

About The Position

TruBlue Home Service Ally is dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are dedicated to helping busy adults and seniors protect their home investment. We are searching for an experienced Office Manager/Administrator to help our growing company expand into the future. The candidate will be required to: Maintain communication with customers via our office phone system, texting, and emails. Schedule meetings with potential customers for our estimators. Schedule approved jobs according to staffing availability. Maintain inventory of all literature and marketing materials used by TruBlue. Relay any communications between clients, staff, and management. Track hours worked by employees per job. Track purchases made for each job. Assist the manager with sending out invoices when the projects are complete. Assist estimators with material location and pricing. Help maintain our social media accounts and email communication with our prospects. This is a virtual/work from home position (prefer someone within the local area on the west side of Denver). What we value: TEAM – It is our most important asset, and we strive to make everyone feel like they are part of our team! INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice! TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY – Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!

Requirements

Excellent computer skills, including Excel, Word, and CRM platforms
Excellent social media knowledge including Facebook, Nextdoor, etc.
Strong work ethic and take pride in your work
Expert in customer satisfaction – treat people with respect and expect it in return
Ability to communicate with clients with diverse socioeconomic status and age differences.
Ability to work with a diverse team of employees.
Ability to set an efficient schedule for a growing number of crew members.
Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
Have a basic knowledge of business principles including profitability and efficiency.

Responsibilities

Maintain communication with customers via our office phone system, texting, and emails.
Schedule meetings with potential customers for our estimators.
Schedule approved jobs according to staffing availability.
Maintain inventory of all literature and marketing materials used by TruBlue.
Relay any communications between clients, staff, and management.
Track hours worked by employees per job.
Track purchases made for each job.
Assist the manager with sending out invoices when the projects are complete.
Assist estimators with material location and pricing.
Help maintain our social media accounts and email communication with our prospects.