Office Administrator/Service Dispatcher (onsite - Moncton)

MAJOR REFRIGERATION LTD • NB, CA, NB

11d • Onsite

About The Position

Major Refrigeration Ltd. is seeking a highly organized and motivated Office Administrator / Service Dispatcher to help manage daily office operations and coordinate service calls for their technicians through Atlantic Canada. The ideal candidate will be responsible for supporting day-to-day office functions while coordinating service schedules for field technicians for their Atlantic Division. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced service environment.

Requirements

• High school diploma or equivalent
• Minimum one (1) year experience in an Administrative or Dispatch position
• Excellent written and verbal communication skills (English)
• Organized and ability to multi task with excellent customer service skills
• Proficient in Microsoft Office
• Ability to work Monday to Friday, with flexibility to work shifts between 7:00am - 5:00pm

Responsibilities

• Schedule and dispatch service technicians to customer locations
• Coordinate service calls, preventative maintenance, and emergency requests
• Create and manage work orders, service reports, and invoices
• Maintain accurate records in company systems
• Assist with parts ordering and inventory tracking
• Answer phones and respond to customer inquiries
• Provide general administrative support to management and technicians
• Help maintain efficient daily operations of the office
• Other administrative duties as assigned

Benefits

• Health, vision and dental benefits package
• Company paid Retirement Savings Plan (RSP)
• Casual dress attire in the office
• Eligible for vacation days after probationary period
• Permanent, year round employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED