Office Administrative Support

Pappas Restaurants, Inc.•Irving, TX

3d•Onsite

About The Position

The Office Administrative Support role supports the day-to-day administrative needs of the corporate office and Human Resources team. The position focuses on HR administrative tasks, office operations, team member communications, and compliance tracking. This is a part-time position designed to provide consistent administrative support, with opportunities to take on additional responsibilities over time based on business needs and performance.

Requirements

Minimum 3+ years of experience in an administrative, office support, or HR support role preferred
Strong organizational skills with high attention to detail
Ability to handle confidential information with professionalism and discretion
Strong written and verbal communication skills
Ability to prioritize tasks, meet deadlines, and follow up independently
Proficient in Microsoft Word, Excel, and Outlook; experience with HRIS or applicant tracking systems preferred
Ability to work independently while collaborating effectively with a team
Physical requirements are the ability to perform a manual data input function for up to 50% of an 8-hour day on regular basis.
This position requires a focused, self-starter with the ability to multi-task and work in a fast-paced environment.
Must be able to work well under pressure with good organizational and project management skills.

Responsibilities

Warmly greets all guests, visitors, and team members as they enter the corporate office, creating a positive and welcoming first impression.
Promptly answers and manages a multi-line phone system, directing calls to the appropriate person or department in a courteous and professional manner.
Takes accurate messages and ensures timely delivery to office team members.
Announces and escorts guests as needed and ensures visitors follow office sign-in procedures.
Maintains front desk organization, cleanliness, and overall presentation.
Updates and maintains internal contact lists, phone extensions, and office directories.
Coordinates courier and delivery services, including scheduling pickups and tracking courier documentation for submission to accounting.
Receives, sorts, and distributes mail and packages.
Supports general front office administrative tasks as assigned.
Assists with special projects or additional reception-related duties as business needs require.
Send team member birthday and work anniversary communications
Update and maintain the General Manager (GM) roster, including email addresses and phone numbers (as provided)
Point of contact for OTB Restaurant Support Center for Landlord (PAR), Janitorial Service and Service Team
Submits and oversees resolution of service tickets to PAR Service Team
Coordinate office access and logistics for meetings, including meeting meals, working with IT on technical or access needs, ensuring meetings and office supplies are readily available
Coordinate office and kitchen supply ordering and inventory
Other special projects and clerical duties as assigned