Office Administrative Assistant

LED FastStart•New Orleans, LA

9d•Onsite

About The Position

AL Pest Control is seeking an organized and detail-oriented Office Administrative Assistant to support daily office operations. This position serves as the first point of contact for customers while providing administrative support to management and field technicians. The ideal candidate will possess excellent communication, customer service, and organizational skills while managing multiple priorities in a fast-paced environment.

Requirements

High school diploma or GED required
Strong proficiency with Microsoft Office (Word, Excel, Outlook)
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Customer service experience required
Ability to work independently and as part of a team
Professional telephone etiquette
Strong data entry and recordkeeping skills
Scheduling and calendar management
Attention to detail and accuracy
Time management and problem-solving skills
Ability to maintain confidentiality
Friendly, dependable, and customer-focused demeanor

Nice To Haves

associate degree preferred
Minimum one year of administrative, receptionist, or office support experience preferred

Responsibilities

Answer incoming telephone calls and respond to customer inquiries professionally.
Schedule pest control appointments and coordinate technician service routes.
Greet customers and visitors while providing exceptional customer service.
Prepare work orders, invoices, estimates, and service agreements.
Maintain customer files, service records, and electronic databases.
Process payments and assist with billing and collections.
Monitor office supplies and place orders as needed.
Assist with payroll documentation, employee files, and administrative reports.
Prepare correspondence, emails, spreadsheets, and other office documents.
Coordinate communication between office staff, technicians, vendors, and customers.
Maintain confidential business and customer information.
Perform general office duties including filing, copying, scanning, and data entry.