Office Administration Manager

Service Corporation International•Peoria, IL

3d•$21 - $23•Onsite

About The Position

Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are provided.

Requirements

High school diploma or equivalent
5 years of administrative management experience with a strong customer service focus
3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience
MS Project management and database software experience or equivalent
Ability to multi task and set priorities
Ability to work flexible hours as needed
Ability to work with minimal supervision
Ability to display compassion and remain calm in stressful situations
Working knowledge of office equipment including, calculators, copiers, printers, and fax machines
Communication skills both orally and in writing
Customer service skills
Organizational and problem solving skills
Understands confidential matters and documents

Nice To Haves

Completion of a diploma training program at a college or technical school preferred

Responsibilities

Direct supervision of two or more full time employees
In accordance with company policies and procedures oversees processing of accounting support functions including: collections, billing, verifications and payments of invoices, petty cash
Assigns processing orders and controls storage inventory
Coordinates the completion and filing of various forms and reports; verifies accuracy
Administers local HR processes as applicable
Collaborates and supports all other departments within the business unit
Reviews time cards and administers corporate payroll policies and procedures
Facilitates vendor coordination and supervision
Pulls monthly reports for key performance indicators
Trains staff in processes and procedures
Processes expense reports and tracks Capital Expenditure Authorizations
Conducts Sarbanes Oxley (SOX) Audits
Assists Associates in ensuring all documentation is SOX compliant
Maintains vehicle records and licenses
Updates General Price Lists and approves contracts as necessary
Manages Alarm Systems including codes, working order, etc.
Monitors document retention policies and disposes of expired documents in a secure manner
Prepares customer statements
Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
Assures compliance with all company policies and procedures