Office Admin

Apex Service Partners•Daly City, CA

9d•$24 - $30

About The Position

Overview Discount Plumbing is seeking a skilled & experienced Office Administrator to join our team! Discount Plumbing is Northern California contractor focused on providing significant value to our residential customers. We have been in business 30+ years and our growth continue due to our great reputation and company culture. Our teams are treated like family, so they can treat our customers with the same respect. We are always looking for people who are self-motivated and customer focused. We're on the lookout for a Office Administrator to help us keep our field techs' schedules running smoothly. The ideal candidate for this role is a detail-oriented individual, with problem solving, multitasking skills, accountable team player, fast learner and MUST SPEAK SPANISH AND ENGLISH

Requirements

Strong organizational skills and attention to detail.
Excellent communication skills, both written and verbal.
Ability to multitask and prioritize tasks effectively.
Problem-solving skills and a positive, upbeat attitude.
Dependable (on time and consistent attendance) and able to work independently.
MUST SPEAK SPANISH AND ENGLISH

Nice To Haves

Previous experience in dispatching or scheduling is preferred but not required.
Proficiency in office software (e.g., MS Office Suite, Service Titan).

Responsibilities

Help with onboarding new employees
Communicate effectively with field staff and clients regarding schedule changes and updates.
Handle rescheduling and cancellations efficiently.
Maintain accurate records of job assignments and staff locations.
Provide administrative support as needed to ensure smooth operations.
Respond patiently and professionally to customer inquiries via phone and email.