Office Admin Specialist

Atria Support Center•Louisville, KY

1d•Onsite

About The Position

We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s corporate Support Center has openings for individuals looking for a career with outstanding benefits, including: Paid holidays and PTO Benefits package also includes Health, Dental, Vision, and Life Insurance Retirement Savings Plan / 401(k) employer match Tuition reimbursement (U.S Based Communities) Enrollment in benefits varies by employee classification As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! Responsibilities The Office Administration Specialist serves as the first impression of the company and central office operations. This role ensures a professional first impression for visitors and incoming callers while supporting the daily operations of the office, including facilities maintenance, vendor relationships, and general office services.

Requirements

High School diploma or General Education Degree (GED) required, associate or bachelor's degree preferred.
Must successfully complete all Atria specified training programs.
Two (2) or more years of previous office experience, phone system experience preferred.
Excellent verbal and written communication skills, with the ability to interact professionally with both internal and external customers
Strong customer service skills, with a proven ability to address questions, resolve issues, and create a positive experience in every interaction.
Basic computer skills required including experience using Microsoft Office and Excel.
Demonstrated ability to learn and utilize technology, including phone systems and mailing and shipping processes.

Responsibilities

Answer and route all incoming phone calls.
Greet and route all visitors to the appropriate parties.
Create, track, retrieve and cancel Visitor and Employee access badges.
Manage anniversary badges for employees.
Maintain receptionist policies and procedures.
Serve as back-up if necessary for all mail room functions.
Serve as the primary point of contact for all facility related issues.
Maintain current floor plans for Support Center.
Support the coordination of internal office moves involving employees, furniture, and computers.
Order office and mail room supplies.
Respond to staff and leadership requests.
Work with external vendors on services provided.
Assist in invoice coding and distribution.
Assist in onsite event logistics when needed.
May perform other duties as needed and/or assigned.