Body Shop experience required)

Village Automotive Group•Natick, MA

3d•$25 - $28•Onsite

About The Position

Brigham-Gill Village Collision is looking for an experienced Collision Center / Body Shop Office Administrator to join their busy store. We are part of the Village Automotive Group, which consists of several award-winning stores spanning Greater Boston (and now Colorado), representing brands such as Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Aston Martin, Lamborghini, Maserati, Honda, GMC and CDJR. We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.

Requirements

Proficient in CCC1 Estimating and Management Software
3+ years of experience working in collision centers / auto body shops
Valid driver’s license with good driving record
Proficient in using computer systems and software applications
Excellent communication and interpersonal abilities
Strong organizational and time management skills
Attention to detail
Team oriented

Responsibilities

Greet customers and refer them to the appropriate person
Manage and direct phone calls
Process customer transactions and close our work orders
Confirm customer appointments
Communicate and update customers on the progress of their vehicle
Responsible for the Accounts Payables and Receivables for the department
Submit claims to and negotiate payments with insurance companies
Present a welcoming environment by keeping a clean and organized receptionist and customer waiting area
Other administrative tasks as assigned by management