Office & Admin Specialist Int - Auxiliary Services Specialist
About The Position
The Auxiliary Services Specialist provides support services in the Inver Hills Community College campus bookstore and Central Services for students, faculty, and staff. Responsibilities include performing cashiering duties, assisting with online order fulfillment, and providing backup coverage for the coordinator during absences in the bookstore. The position also supports Central Services operations, including receiving, mailing, copy/print services, and customer service in both the Copy Center and bookstores. Additionally, this role will provide customer service and cashier support at Dakota County Technical College (DCTC) as needed.
Requirements
- Customer Service Skills: Customer service skills sufficient to provide prompt, courteous, and accurate information in person, by phone, and via email.
- Data Entry Performance: Data entry skills sufficient to accurately enter, verify, and correct information in POS, inventory, and copy/print systems.
- Communication Skills: Communication skills sufficient to understand and convey information, follow instructions, and respond to customer questions clearly.
- Word Processing: Word processing skills sufficient to create, edit, and format basic documents, emails, and signage.
- Spreadsheet Skills: Spreadsheet skills sufficient to enter, track, and retrieve data such as inventory, meter readings, and cost information.
- Math Skills: Math skills sufficient to make change, reconcile cash drawers, calculate totals, and verify counts.
- Move items weighing up to 50 pounds while unpacking/moving incoming shipments and delivering case paper and other supplies.
- Safely place supplies and other materials in storage and display areas, up to a height of four feet.
- Maintain a stationary position for long periods of time during busy periods, mainly during start of each term.
- Operate complex machinery.
Nice To Haves
- Experience in retail, bookstore, or campus auxiliary operations
- Experience operating high‑speed copiers or print/production equipment
- Experience with inventory management, shipping/receiving, or mailroom operations
- Experience providing work direction or training to staff or student workers
- Experience using POS or fulfillment systems
- Experience in a high‑volume customer service environment
- Experience creating basic signage, displays, or simple desktop publishing
Responsibilities
- Bookstore cashier and customer service representative
- Copy center faculty and staff order/Bookstore website orders
- Customer service representative – copy center, mailroom, receiving
- Assist with physical inventory in bookstore and copy center
- Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.
Benefits
- Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
