Office Admin Personnel (Full Time)

Compass GroupPalo Alto, CA
Onsite

About The Position

Performs a variety of hospitality and clerical duties, including answering telephones, bookkeeping, typing, word processing, office machine operation and filing. Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Requirements

  • Prior customer service experience
  • Prior hospitality experience
  • Microsoft Office experience

Responsibilities

  • Trains other staff members to perform work activities, such as using computer applications.
  • Answers telephones, directs calls, takes messages.
  • Prepares meeting agendas, attends meetings and records/transcribes minutes.
  • Completes work schedules, manages calendars and arranges appointments.
  • Opens and routes incoming e-mail, answers correspondence and prepares outgoing e-mail.
  • Compiles, copies, sorts and files records of office activities, business transactions and other activities.
  • Operates office machines, such as photocopiers and scanners, voice mail systems, visitor kiosk and personal computers.
  • Types, formats, proofreads and edits correspondence, reports and other documents.
  • Reviews files, records and other documents to obtain information to respond to requests.
  • Computes, records and proofreads data and other information.
  • Processes and prepares documents, such as business or government forms and expense reports.
  • Maintains and updates filing, inventory, mailing and database systems.
  • Communicates with customers, employees and others to answer questions; disseminates or explains information; takes orders and addresses complaints.
  • Troubleshoots problems involving office equipment.
  • Performs other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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