Office Admin 1
About The Position
Answer incoming calls and take detailed messages in your carbon copy message log. Check voice messages every morning. Complete an In Take forms on potential clients calling in, provide a copy to the Director for follow up. Also conduct weekly follow-up as deemed necessary by the Director. Maintain the time away log. Keep track of supplies needed for the office. Conduct monthly satisfaction calls then enter pertinent information for quarterly supervisor visits conducted by Nurses. Make any necessary address and medication changes. Also document any falls they may have had, etc. Prepare timesheets for monthly billing of private clients. Sanitize the office. Prepare gloves, mask and sanitizers as needed for Aides to stop by and pick up. Send out welcome cards to new clients. Send out birthday cards to clients. Make copies of new applicants identifying documentation in the absence of or at direction of the HR manager. Assemble employee files and confirm all documentation is signed. Input the satisfaction call information into spreadsheet form for the Directors monthly review. Monitor the office email and faxes throughout the day and distribute accordingly. Maintain and coordinate with the Executive Assistant and HR Manager the office calendar. Attend the Monday round table, take minutes, summarize the task for each person, and distribute. Communicate via phone or text to clients and aides on behalf of the team. Assist with recording exceptions in the EVV log to ensure accuracy for billing and payroll. Coordinate fill-ins for Clients Communicate with new Clients during their first month of services weekly
Responsibilities
- Answer incoming calls and take detailed messages in your carbon copy message log.
- Check voice messages every morning.
- Complete an In Take forms on potential clients calling in, provide a copy to the Director for follow up. Also conduct weekly follow-up as deemed necessary by the Director.
- Maintain the time away log.
- Keep track of supplies needed for the office.
- Conduct monthly satisfaction calls then enter pertinent information for quarterly supervisor visits conducted by Nurses. Make any necessary address and medication changes. Also document any falls they may have had, etc.
- Prepare timesheets for monthly billing of private clients.
- Sanitize the office.
- Prepare gloves, mask and sanitizers as needed for Aides to stop by and pick up.
- Send out welcome cards to new clients.
- Send out birthday cards to clients.
- Make copies of new applicants identifying documentation in the absence of or at direction of the HR manager.
- Assemble employee files and confirm all documentation is signed.
- Input the satisfaction call information into spreadsheet form for the Directors monthly review.
- Monitor the office email and faxes throughout the day and distribute accordingly.
- Maintain and coordinate with the Executive Assistant and HR Manager the office calendar.
- Attend the Monday round table, take minutes, summarize the task for each person, and distribute.
- Communicate via phone or text to clients and aides on behalf of the team.
- Assist with recording exceptions in the EVV log to ensure accuracy for billing and payroll.
- Coordinate fill-ins for Clients
- Communicate with new Clients during their first month of services weekly
Benefits
- Company parties
- Opportunity for advancement
- Training & development
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
