Office 365 Engineer - Charlotte, NC

Your Browser is Outdated. • Charlotte, NC

3d • Onsite

About The Position

This role focuses on transforming traditional on-premises deployment approaches to an automated Onboarding Service for customers with over 150 tenants. The Office 365 Engineer will drive and plan the technical execution of O365 and EM+S, providing automation improvements to ensure customer and partner satisfaction during the deployment phase. This position requires developing strong, transparent working relationships with teams to achieve expected customer and business results. The engineer will help customers understand the benefits and onboarding processes when utilizing the full suite of M365 (O365, EM+S & Windows 10). Key responsibilities include troubleshooting connectivity and migration issues within O365 and EM+S, specifically with Outlook Anywhere, Exchange on-premises/online, and core Office 365 protocols. The role involves executing, managing, planning, and leading a set of Office 365 customers and partners through the technical onboarding process. A strong customer and partner focus is essential, with proven experience driving business impact through a deep understanding of their needs. Cloud competency is also crucial, requiring the knowledge and conviction to articulate the transformative industry change that the cloud and Office 365 represent.

Requirements

• Demonstrated ability to lead, manage, build and deliver in and engineering / professional services team
• Strong problem-solving ability ranging from conceptualization to implementation
• O365 Application Experience: (Lync/Skype For Business, TEAMs, SharePoint, OneDrive, Yammer, Intune)
• Exchange Server 2007, 2010, 2013, Exchange Server side mail flow connectivity/troubleshooting experience
• Exchange Online/ EXO
• Active Directory experience: DNS / DHCP / SMTP /TCPIP Auto discover DirSync ActiveSync
• Active Directory Domain Services (AD DS)
• Active Directory Federation Services (AD FS)
• Outlook Anywhere
• O365 Migration experience (staged, IMAP, cutover, hybrid)
• PowerShell
• Mobile Device Management - AirWatch, Maas360, MobileIron
• Azure Active Directory
• Microsoft Enterprise Mobility + Security (EM+S) experience
• Office 365 ProPlus (OPP), Security (cloud based), MS TEAMS implementation, hands on deployment, and advising of customers on how to deploy these products from Microsoft.
• Experience in SecOps leveraging any or all of the following Threat Protection technologies: Microsoft Defender Advanced Threat Protection (MDATP), Office Advanced Threat Protection, Azure Advanced Threat Protection (AATP) and Microsoft Cloud App Security

Nice To Haves

• Microsoft certifications: MCSA Office 365 or MCSA/MCSE in another discipline
• SSL certificates (not a requirement but a bonus)

Responsibilities

• Transform the traditional on premises deployment approach to an automated Onboarding Service for customers larger than 150 tenants.
• Drive and plan the technical execution of O365 and EM+S and provide automation improvements to maintain customer and partner satisfaction during the deployment phase.
• Develop strong and transparent working relationships with the teams to deliver expected customer and business results.
• Help customer to understand benefits and onboarding processes when utilizing the full suite of M365 (O365, EM+S & Windows 10).
• Troubleshooting skills in connectivity and migrations of Product workloads inside O365 and EM+S.
• Execute, manage, plan and lead a set of Office 365 customers and partners thru the Onboarding technical process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed