Off-Hwy Sales Engineer

Horton•Roseville, MN

9d•Onsite

About The Position

Horton, Inc. has an opening for an Off-Hwy Sales Engineer at our corporate headquarters in Roseville, Minnesota. This position represents the company in sales and engineering activities focused on Engine accounts. The Sales Engineer develops and maintains relationships, collects customer feedback, identifies new customers, persuade customers to buy and resolves conflicts. With general direction from the VP Sales- Off Highway, the Sales Engineer will develop sales and marketing plans to aggressively grow business with Engine OEM’s and Distributors, identify required resources, and partner effectively within Horton to meet and exceed sales goals. As a global leader in thermal control for power systems, Horton offers a variety of technologies and industrial applications to operate at the optimal temperature - even in the most demanding conditions. For over 70 years, the organization has been an integral partner to companies worldwide providing innovative and reliable engine cooling solutions for heavy-duty vehicles and equipment.

Requirements

Skills and knowledge consistent with a Bachelor's degree in Engineering or equivalent degree
2 or more years of successful customer-facing experience as an application engineer or sales representative
Must be authorized to work in the United States. No Visa sponsorship provided now or in the future for this position.

Nice To Haves

OEM or industrial application experience is preferred
Engine experience is strongly preferred
equivalent education equals 2 years of closely related experience for 1 year of education.

Responsibilities

Retains and develops existing Engine OEM’s and Distributors: Ensures customers are fully informed regarding products, pricing, and relevant innovations pricing using personal visits, telephone calls, social media and other means as appropriate. Employs value selling to match products to requirements and is a steward of the Company’s profitability, determining initial and subsequent price levels that provide for long-term relationships that are mutually beneficial. Engages with the CRM system (Microsoft Dynamics) to document site visits, customer commitments, and to manage the opportunity funnel. Maintains a high level of visibility with customers to review current and future needs, observe product applications, obtain competitive information needed by marketing and engineering to develop new products or features, and to identify and pursue opportunities. Concentrates on retaining existing clients by taking action to ensure their satisfaction with service, quality, and price.
Prospects and recruits new customers for Horton products: Identifies candidates by networking with current customers, using the CRM database, leveraging marketing resources, and attending trade shows. Qualifies and prioritizes candidates based on potential value of Horton solutions, potential demand, and required time to close. Aggressively secures initial projects to establish relationships and remains engaged to ensure customer satisfaction and future opportunities. Develops and maintains a large funnel of prospects to maximize new customer acquisition. Engages with the CRM system (Microsoft Dynamics) to document site visits, customer commitments, and to manage the opportunity funnel. Develops personal relationships with client staff. Creates social opportunities for interaction with client staff in order to build a relationship of trust and open communication. Makes satisfaction of customers a personal priority, acting as an advocate for customer interests when issues of service or performance arise. Mitigates client negative experiences by using relationships to communicate with clients and resolve problems before they result in loss of sales.
Networks within Horton to ensure customer satisfaction and maximize relationship value: Teams effectively across functional boundaries to share information and develop timely and effective solutions for customer problems and to close opportunities. Collaborates with application engineering to develop customized and tailored solutions that effectively address customer requirements and maximize value. Provides VOC regarding customer perceptions and needs, focusing upon improvements that will enhance the value of our products or Horton as the supplier of choice. Provides input on product development and design opportunities through frequent interaction and dialogue with company marketing and technical staff.