Off Duty Officer MA (84786)

Inter-Con Security SystemsSomerville, MA
Onsite

About The Position

We are seeking Off-Duty and Retired Police Officers to join our team as Retail Officers at a retail store located in Kissimmee, FL. As a member of our security team, you will play a crucial role in ensuring the safety and security of our customers, employees, and merchandise.

Requirements

  • Active or retired Police Officer.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and composed in stressful situations.
  • Excellent observational skills and attention to detail.
  • Flexibility to work a variety of shifts, weekends, and holidays.
  • High School Diploma, with some college credits, (preferably bachelor’s degree), or equivalent combination of education and work experience.
  • Minimum of 5 years’ experience in security, customer service, or a closely related role.
  • Strong computer and systems skills, including office software, access management, CCTV, alarm systems, and incident reporting.
  • Must be 21 years of age.
  • Valid Driver’s License
  • Speak, read, and write English.
  • Must possess above average computer skills and must hold all necessary and required licenses, permits and certifications required by the of assignment to perform security officer duties.
  • Pass a background check
  • Pass a 5-panel drug test
  • CPR Certification, we help get you certified

Nice To Haves

  • Prior security experience is preferred but not required.

Responsibilities

  • Providing visible, proactive patrol and emergency response duties in assigned location.
  • Providing customer service, physical security checks, and investigating suspicious or unsafe circumstances.
  • Patrol sales floor and parking areas to deter theft, vandalism, and other criminal activity.
  • Monitor CCTV systems to identify any suspicious behavior or security threats.
  • Provide assistance to customers and employees as needed, including responding to medical emergencies or customer disputes.
  • Enforce store policies and procedures to maintain a safe and orderly environment.
  • Work closely with store management and local law enforcement agencies to address security concerns and incidents.
  • Complete detailed incident reports documenting any security-related incidents or activities.
  • Participate in ongoing training and development programs to enhance security knowledge and skills.
  • Provide security field operations in a proactive, effective manner with an emphasis on customer service.
  • Maintain engagement on security priorities at all times.
  • Provide effective responses to security related activities, incidents, inquires, suspicious circumstances and emergencies.
  • Coordinate with Security Leadership on expectations, priorities, and implement solutions as needed.
  • Ensure all security assignments are executed at all times.
  • Coordinate and communicate effectively with the leadership on site.
  • Line management-blocking off hazardous areas, directing traffic.
  • Create professional, well written incident reports for all security incidents.

Benefits

  • Recognition and Reward Programs.
  • Training and Career Development.
  • Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
  • Uniform and equipment provided.
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