OEM Technician I – Entry-Level Electronics Repair Technician

Quest InternationalIrvine, CA
$0 - $25Onsite

About The Position

The OEM Technician I is an entry-level, hands-on electronics repair role based in Quest International’s Service Repair Center. This position is a strong fit for someone who enjoys working with electronic devices, troubleshooting hardware issues, following repair procedures, and learning OEM product repair in a professional lab environment. We are looking for candidates who have practical hands-on experience with electronics, even if that experience comes from repairing or troubleshooting consumer devices, gaming systems, phones, tablets, computers, small electronics, cables, connectors, or similar equipment. Professional OEM repair experience is helpful, but not required. What matters most is mechanical/electronic aptitude, attention to detail, and the ability to follow documented repair steps accurately. This is a lab-based repair position, not a customer-service-only role and not a general IT help desk job. The technician will test, evaluate, diagnose, troubleshoot, and repair OEM products while following service manuals, repair procedures, documentation requirements, and Quest quality standards.

Requirements

  • High school diploma or equivalent.
  • Basic electronics knowledge or hands-on electronics repair ability.
  • Comfortable using electronic test equipment.
  • Ability to troubleshoot and repair small electronic or OEM devices.
  • Ability to follow written procedures, service manuals, SOPs, and work instructions.
  • Basic computer skills and ability to enter data accurately into systems.
  • Strong attention to detail and ability to work in a fast-paced repair environment.
  • Ability to lift up to 40 pounds.
  • Strong written and verbal communication skills.
  • Reliable, organized, and able to maintain a clean work area.

Nice To Haves

  • Prior OEM product repair experience.
  • Experience in a service repair center, depot repair, electronics repair, biomedical repair, or technical bench repair environment.
  • Experience working in ISO, OEM, quality-controlled, or regulated repair environments.
  • Experience participating in OEM training, certifications, or device-specific repair programs.
  • Familiarity with ERP, ticketing, or repair documentation systems.

Responsibilities

  • Test, evaluate, diagnose, troubleshoot, and repair OEM electronic products in a Service Repair Center environment.
  • Use basic electronic test equipment to inspect, validate, and troubleshoot devices.
  • Follow service manuals, work instructions, repair procedures, Quest SOPs, and Device History Record requirements.
  • Process repairs according to OEM procedures and quality standards.
  • Document repair activity, production information, service details, and repair results in ERP systems.
  • Maintain a clean, organized, safe, and professional lab/workbench area.
  • Meet production goals, customer timelines, SLA requirements, ISO guidelines, and quality expectations.
  • Handle multiple repairs while maintaining accuracy and attention to detail.
  • Work with team members, leads, and management to resolve repair issues and improve workflow.
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