OEM Technical Sales Specialist – Thermal Spray & Welding (Western Canada)

Castolin Eutectic•Edmonton, AB

1d•Onsite

About The Position

Castolin Eutectic is a global wear management solution provider that helps redefine the life cycle with wear management service centers worldwide. For over 100 years, Castolin Eutectic has been considered at the forefront of supplying value-added surface protection products and solutions to the marketplace. Our wear management specialists aim to provide technically advanced solutions to the ever-evolving global industry regardless of the wear mechanism. We are seeking an OEM Specialist to join our growing team. This role is ideal for someone who thrives in an entrepreneurial environment with leading-edge industrial wear protection technology, is passionate about identifying and addressing market needs, and enjoys building strong client relationships and driving business growth.

Requirements

Engineering degree in Materials or Mechanical Engineering.
5-10 years of relevant industrial sales experience in wear services or related industries.
Strong understanding of thermal spray solutions and wear management solutions used in heavy industries.
Advanced technical knowledge
Hunter mentality with cold-calling experience.
Knowledge of key industry clients and their market position.
Mechanical aptitude and basic print reading skills.
Proficiency with Microsoft Office Suite.
Strong consultative communication skills.
Self-motivated, detail-oriented, and organized with effective time management.
Ability to travel up to 50-70%.
Must live close to the work location.
Hold a valid work permit.

Responsibilities

Identify and pursue new OEM customers.
Create and execute strategic sales plans to grow new and existing accounts.
Build strong, trusted relationships with OEM customers and key stakeholders.
Provide technical guidance to help end-users reduce wear and equipment failure.
Collaborate with technical and product teams to align solutions with customer needs.
Offer hands-on technical support and troubleshooting.
Understand, assess, and validate customer needs proactively.
Resolve customer issues and manage escalations quickly and effectively.
Negotiate deals and manage key account relationships.
Meet sales targets and support strategic growth goals.
Forecast and track key account metrics.
Travel to customer sites (50%–70%).
Contribute to the development of a Strategic Growth Plan aligned with the company’s vision and objectives.
Identify and communicate critical business issues, collaborating with internal teams to resolve them.
Represent the company at trade shows, conferences, and industry events.
Keep documentation updated in CRM and submit weekly expense reports.
Perform additional duties as required.