OEM & Specialty Customer Service

Premier Staffing SolutionMarinette, WI

About The Position

This role focuses on providing customer service and account management within the OEM and Specialty sectors, requiring interaction with customers in a manufacturing environment. The position involves managing customer accounts, utilizing ERP and EDI systems, and maintaining strong communication and organizational skills.

Requirements

  • High school diploma required.
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.
  • Strong verbal and written communication skills.
  • Excellent organization, attention to detail, and problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Bachelor's degree in Business, Manufacturing, or a related field preferred.
  • 3-5 years of customer service or account management experience in a manufacturing environment preferred.
  • Experience with ERP and EDI systems (SAP, Oracle, AS400, or similar) preferred.
  • Knowledge of manufacturing processes or metal casting is a plus.
  • Ability to travel occasionally for meetings, customer visits, or events.

Responsibilities

  • Provide customer service and account management.
  • Utilize ERP and EDI systems for daily tasks.
  • Communicate effectively with customers.
  • Manage multiple priorities in a fast-paced environment.
  • Travel occasionally for meetings, customer visits, or events.
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