Aides - Program Specialist

Active Day•Exton, PA

20d

About The Position

The Program Specialist provides initial, quarterly, and annual assessments for adults with intellectual disabilities and participates in members’ Individual Service Plan (ISP) meetings. The role is responsible for understanding members’ goals and developing individual goals aligned with their ISPs. It also ensures regulatory compliance during the admission process and that work adheres to company policies, procedures, safety requirements, and regulatory laws and standards. The Program Specialist supports members and Center staff, coordinates assessments and ISP-related services, maintains required documentation, and helps ensure members’ needs are met. The role may also include direct support with personal care, meals, and other service needs, as well as crisis intervention and coordination of teammate training.

Requirements

Meet one of the following qualification pathways: an associate’s degree or 60 credit hours from an accredited college or university and four years of work experience working directly with persons with disabilities; a bachelor’s degree from an accredited college or university and two years of such work experience; or a master’s degree or above from an accredited college or university and one year of such work experience.
Be extremely detail-oriented and have exceptional organizational skills to maintain compliance.
Have strong communication and relationship-building skills.
Be able to multitask and manage competing priorities.
Have working knowledge of Microsoft Office, including Outlook, Word, and Excel.
Successfully complete a background check and meet any other state-specific requirements.
For Hamilton, Ohio centers only, achieve successful MVR results.

Nice To Haves

At least one year of experience working with adults with intellectual disabilities is preferred.

Responsibilities

Coordinate and complete assessments and develop member goals.
Assess member progress toward goals and objectives established in assessments.
Participate in developing member ISPs, including required updates and revisions.
Act as the member’s Plan lead, as applicable, for ISP development, annual updates, revisions, reviews, and related follow-up.
Attend ISP meetings.
Report discrepancies in an ISP and changes related to a member’s needs.
Ensure services are provided in accordance with the ISP.
Review, sign, and date monthly documentation of member participation and progress; recommend revisions to services or outcomes when needed.
Develop and implement provider services in partnership with the Center Director, as required.
Coordinate teammate training on health and safety needs relevant to each member.
Complete required documentation to ensure compliance with state regulations.
Support Center staff and members daily, ensuring needs are met and communicating with support teams as necessary.
Maintain a filing system and prepare case notes, reports, summaries, and documentation at the Center Director’s request.
Attend meetings addressing service concerns, behavioral issues, and new member enrollment.
Support members as needed with personal care, mealtime support, and other direct service needs.
Intervene in crises and maintain proficiency in applicable client techniques, such as AEGIS or state-specific techniques, while modeling behavior that supports Active Day’s culture and philosophy.
Maintain required licenses and certificates and develop and demonstrate knowledge of developments in the field to provide beneficial member care.
Perform other duties or responsibilities management may deem necessary.