Oculoplastic Surgery Coordinator- Stockton

North Florida Surgeons, P.A.•Jacksonville, FL

19h•Hybrid

About The Position

The Surgery Coordinator serves as the primary point of contact for patients considering oculoplastic procedures. This role combines patient education with consultative sales, ensuring patients feel informed, supported, and confident in their decisions. The counselor will guide patients through treatment options, provide transparent information on procedures and pricing, and help coordinate their journey from initial consultation to post-procedure follow-up. Due to the nature of the business, this position will be required to travel to multiple locations, based on clinical needs.

Requirements

High School Diploma or equivalent
Prior experience in healthcare counseling, aesthetics, cosmetic surgery sales, or a related field preferred.
Strong interpersonal and communication skills with the ability to explain complex medical information in simple terms.
Sales or customer service background with a proven record of achieving or exceeding goals.
Professional, compassionate, and patient-centered approach.
High level of organization and attention to detail.
Proficiency in using CRM, EMR, or lead-tracking systems is an advantage.
Patient-focused with excellent listening and counseling skills.
Confidence in discussing treatment plans, pricing, and financing options.
Goal-oriented and motivated by sales targets while maintaining integrity.
Team-player who can collaborate effectively with medical staff, surgery centers, marketing, and administration.
Empathetic, approachable, and trustworthy.
Healthcare experience preferred

Responsibilities

Serve as the primary point of contact for patients considering oculoplastic procedures.
Combine patient education with consultative sales.
Ensure patients feel informed, supported, and confident in their decisions.
Guide patients through treatment options.
Provide transparent information on procedures and pricing.
Help coordinate patient journey from initial consultation to post-procedure follow-up.
Travel to multiple locations based on clinical needs.