Oculoplastic Medical Assistant

US Eye•Sarasota, FL

10d•Hybrid

About The Position

Under the direction of the oculoplastic provider, the medical assistant supports a high-volume clinic, assisting with both medical and minor surgical procedures involving the eyelids, lacrimal system, and periocular region. The role requires strong clinical skills, efficiency, and the ability to anticipate provider needs in a fast-paced setting. Dermatology or procedural experience is highly preferred.

Requirements

High school diploma.
Prior experience in a customer service role.
Must be able to work under pressure and respond to patient requests in a positive manner.
Demonstrates the ability to follow oral and written instructions.
Demonstrates knowledge of material, methods, instruments, and equipment.
Demonstrates the ability to read, write and perform mathematical calculations.
Must be able to maintain a high degree of confidentiality.
Ability to multi-task, work in a fast-paced environment and manage time accordingly to meet deadlines and requirements of the organization.

Nice To Haves

Certified Dermatology/Ophthalmic Tech Preferred
Dermatology or procedural experience is highly preferred.
Associate’s degree
Prior experience in dermatology, ophthalmology, plastics, or procedural specialty

Responsibilities

Prepares examination/treatment rooms for provider use by ensuring that appropriate supplies, equipment, and instruments are available and ready as evidenced by the appointment schedule.
Assists provider during in-office procedures (i.e chalazion excisions, lesion biopsies, injections, minor surgical repairs, etc)
Anticipates provider needs and maintains efficient patient flow throughout clinic
Room patients, obtain histories, documents accurately in EMR, and prepare patients for exams and procedures.
Provides patient education regarding procedure details and pre/ post-procedure care
Performs clinical tasks within scope, including suture removal and wound care
Sterilizes equipment and supplies, using disinfectants and autoclave, as required, following established procedures.
Collects specimens per visit protocol or provider’s order, properly labels containers and forwards to laboratory for analysis. Verifies lab order has been entered into patient’s electronic record. When required, prints out requisition from patient’s medical record to accompany specimen to lab.
Submits new prescriptions and refill prescriptions according to provider orders in a timely manner.
Communicates pathology results and returns patient calls/messages in a timely manner
Maintains strict patient confidentiality and adhere to all compliance standards
Adherence to applicable laws, regulations, and contractual obligations. Follows the principles of the Compliance Program as well as the Code of Conduct.