Ocular Surface Sales Specialist- Rochester NY
About The Position
The Ocular Surface Sales Specialist is responsible for launching and growing market share in a defined geographic area, with a strong focus on generating demand through the payer channel. The role promotes Harrow’s Ocular Surface portfolio, including Vevye, Tyrvaya, Verkazia, Natacyn, and complementary products. The specialist achieves assigned monthly, quarterly, and annual sales revenue and product objectives through consultation and value-based communication with ophthalmologists, optometrists, and their staff about Harrow ophthalmic-branded formulations. This field-based role requires a motivated, organized self-starter who can develop territory business, build customer relationships, manage competing priorities, and work effectively in a dynamic ophthalmic market. The position reports to the Area Sales Manager and involves routine travel throughout the assigned territory, including overnight stays.
Requirements
- Bachelor’s degree in a related field.
- At least 3 years of pharmaceutical or medical device sales experience.
- Ability to build, develop, and maintain longstanding customer relationships.
- Ability to quickly learn product and practice information and offer relevant solutions.
- Experience executing strategic and targeted business plans around priorities and goals.
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
- Ability to balance a broad portfolio of products.
- Knowledge of the payer landscape, including commercial coverage, Medicare Part D, and dual eligibility.
- Understanding of how physicians make patient-care decisions for various therapies.
- Excellent presentation and interpersonal skills.
- Strong independent judgment and initiative.
- Superior written and verbal communication skills.
- Ability to multitask and adjust priorities as needed.
- Good problem-solving and analytical skills.
Nice To Haves
- Ophthalmic sales experience.
- Experience and clinical understanding of the eye care space.
Responsibilities
- Take ownership of meeting or exceeding quarterly sales revenue and product goals.
- Analyze, develop, and grow territory business by acquiring new customers and converting the existing customer base.
- Drive demand through organic pull-through and use available reimbursement solutions.
- Call on ophthalmic healthcare professionals, build physician and staff relationships, serve as the customer liaison, and provide continual follow-up.
- Use internal resources to develop quarterly action plans and partner with accounts.
- Record sales activity accurately and promptly in the CRM.
- Maintain professional knowledge of Harrow’s ophthalmic product portfolio and competitors, and communicate product clinical benefits and complementary solutions compliantly.
- Provide timely customer care and follow-up.
- Collaborate with internal departments and peers.
- Travel routinely throughout the assigned geography, including overnight stays.
- Understand and comply with the Pharmaceutical Industry’s Code of Practice and applicable state and federal legislation and regulatory requirements.
- Manage expenses responsibly and ethically, and submit required reports, including monthly expense reports, on time.
- Use available resources and independent problem-solving to achieve success without a complete roadmap.
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What This Job Offers
Job Type
Full-time
