Ocular Surface Sales Specialist-Cincinnati

Harrow, Inc.•Cincinnati, OH
•Remote

About The Position

The Ocular Surface Sales Specialist launches and grows market share in a defined geographic territory, with a strong focus on generating demand through the payer channel. The role focuses on Vevye, Tyrvaya, Verkazia, Natacyn, and complementary products, and reports to the Area Sales Manager. The specialist achieves assigned monthly, quarterly, and annual sales and product objectives by communicating the indications, characteristics, and advantages of Harrow ophthalmic-branded formulations to ophthalmologists, optometrists, and their staff. This is a remote, field-based position involving routine travel throughout the assigned geography, including overnight stays. The role requires a motivated, organized self-starter who can work in a dynamic ophthalmic market, develop customer relationships, and find solutions to business challenges.

Requirements

  • Bachelor’s degree in a related field.
  • At least 3 years of pharmaceutical or medical device sales experience.
  • Ability to build, develop, and foster longstanding customer relationships.
  • Ability to quickly absorb product and practice information and offer relevant solutions.
  • Experience executing strategic and targeted business plans around priorities and goals.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Ability to balance a broad product portfolio.
  • Knowledge of the commercial, Medicare Part D, and dual-eligibility payer landscape.
  • Understanding of how physicians make patient-care decisions for various therapies.
  • Excellent presentation and interpersonal skills.
  • Sound independent judgment and initiative.
  • Strong written and verbal communication skills.
  • Ability to multitask and adjust priorities as needed.
  • Good problem-solving and analytical skills.

Nice To Haves

  • Ophthalmic sales experience.
  • Experience and clinical understanding of the eye care space.

Responsibilities

  • Take ownership and accountability for meeting or exceeding quarterly sales revenue and product goals.
  • Analyze, develop, and grow the territory business by acquiring new customers and converting existing customers.
  • Drive demand through organic pull-through and deploy available reimbursement solutions.
  • Call on ophthalmic healthcare professionals in defined markets, develop physician and staff relationships, and act as the customer liaison with continual follow-up.
  • Use internal resources to develop quarterly action plans and partner with accounts.
  • Record sales activity accurately and promptly in the CRM.
  • Maintain professional knowledge of Harrow’s ophthalmic product portfolio and competition, and communicate product clinical benefits and complementary solutions compliantly.
  • Provide timely customer care and follow-up.
  • Collaborate with internal departments and peers.
  • Travel throughout the assigned geography, including overnight stays as required.
  • Understand and comply with the Pharmaceutical Industry’s Code of Practice and applicable state and federal legislation and regulatory requirements.
  • Manage expenses responsibly and ethically, and submit required reports, including monthly expense reports, on time.
  • Use available resources and initiative to find ways to succeed without a complete roadmap.
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