Ocean LCL Gateway Specialist. Des Plaines
CMA CGM•Des Plaines, IL
•$26 - $32•Onsite
About The Position
As an Ocean LCL Gateway Specialist, you will play a crucial part in the end-to-end management of ocean freight shipments, particularly focusing on the gateway operations for LCL cargo. This position requires a flexible approach to working hours, generally between 8:00am to 4:00pm or 9:00am to 5:00pm, to accommodate operational needs. You will be working on-site at our Des Plaines facility, collaborating closely with internal teams and partners.
Requirements
- Experience with ocean freight gateway operations, particularly LCL shipments, is strongly preferred.
- Proficiency or working knowledge of Cargowise, or similar logistics/forwarding management software.
- Intermediate to advanced skills in Microsoft Excel, including data manipulation, pivot tables, and basic formula creation.
- Strong teamwork and communication skills with an ability to collaborate effectively across departments and external partners.
- Detail-oriented with excellent organisational and time management abilities to handle multiple priorities effectively.
- Flexibility to adapt to changing work schedules and operational demands.
- An understanding of ocean freight documentation and customs clearance processes will be advantageous.
Responsibilities
- Monitor and manage LCL ocean freight gateway processes, ensuring timely and accurate handling of shipments.
- Facilitate communication between various stakeholders including shipping lines, warehouses, customs brokerage, and internal teams.
- Utilise Cargowise software for shipment tracking, documentation, and workflow management to maintain precise records and streamline operations.
- Perform data analysis and reporting using intermediate Excel skills to support operational decisions and improve process efficiencies.
- Coordinate and resolve exceptions related to shipments, maintaining a high level of customer service and satisfaction.
- Work proactively within a team setting to align operational goals and contribute to continuous improvement initiatives.
- Ensure compliance with company policies, industry regulations, and international shipping standards.
Benefits
- Multiple health plans (company contribution to health savings account)
- Prescription coverage
- Dental coverage
- Vision coverage
- Company paid life insurance
- Company paid accident insurance
- Company paid short-term disability coverage
- Company paid long-term disability coverage
- Employee assistance plan
- Voluntary benefits including additional life insurance
- Voluntary benefits including AD&D coverage
- Voluntary benefits including buy-up short-term disability
- Voluntary benefits including buy-up long-term disability
- Voluntary benefits including critical illness coverage
- Voluntary benefits including identity theft plan
- Voluntary benefits including legal plan
- 401(k) with company match
- Flexible Paid Time Off programs
- Company paid holidays
- Tuition reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
