OCEAN IMPORT SUPERVISOR

Dimerco Express Corp•Atlanta, GA

7h•$60,000 - $65,000•Onsite

About The Position

Dimerco is seeking responsible, self-motivated individuals to join their team and grow in the fast-paced world of global shipping and logistics. Dimerco provides a supportive learning environment, professional training, and pathways to career success. The company's mission is to open doors for talented people and equip them with the skills to achieve their career dreams. Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Their projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Requirements

Minimum of 2-3 years of Ocean Import / Export experience
Strong knowledge of ocean import/export operations, shipping documentation, customs procedures, and carrier coordination.
Excellent communication, prioritization, organizational and multi-tasking skills
Proficient with Microsoft Office applications.
Being able to work independently and part of a team

Nice To Haves

Proficiency in Mandarin is a plus

Responsibilities

Oversee daily ocean import operations, from shipment, pre-alerts and arrival notices through customs clearance coordination, delivery, and billing.
Supervise and train the ocean import team, assign workloads, and ensure timely and accurate shipment processing.
Coordinate with overseas offices, carriers, co-loaders, customs brokers, warehouses, and trucking companies.
Monitor vessel schedules, cargo availability, free time, and delivery appointments to minimize demurrage, detention, and storage charges.
Review shipping documents and ensure compliance with company procedures and applicable import requirements.
Keep customers informed of shipment status and promptly resolve delays, discrepancies, and service issues.
Review freight costs, selling rates, vendor invoices, and customer billing to ensure accuracy and protect shipment profitability.
Ensure payments and cargo release requirements are met according to company credit policies.
Maintain accurate shipment records and timely updates in the operating system.
Monitor team performance, improve operating procedures, and support account transitions and new customer onboarding.
Work closely with sales, accounting, and branch management to maintain service quality and meet branch goals.