Ocean Import Specialist

JAS Worldwide•Charleston, SC

3d•Onsite

About The Position

The Ocean Import Specialist is responsible for managing ocean import shipments, ensuring high-quality service that meets or exceeds customer expectations. This role involves providing effective solutions, adhering to company policies, and ensuring full compliance with relevant laws, regulations, and industry best practices.

Requirements

Minimum 3 years’ experience in Ocean imports or combination of education and expertise required
Excellent organizational skills
Excellent written and verbal skills
Strong computer skills including Microsoft Office suite
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
Knowledge of US customs laws, practices and procedures
Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others
Able to interact positively and effectively with co-workers, subordinates and supervisors
High School Diploma or GED required

Nice To Haves

Cargowise (C1) experience is preferred
Experience and knowledge regarding import entry procedures, compliance, rules and regulations preferred
Knowledge of First Port of Arrival (FPOA) entry processes is preferred
FDA experience preferred
Knowledge of Importer Security Filing (ISF) preferred
Good working knowledge of OGA transactions preferred

Responsibilities

Receive and track customer bookings and orders, sending shipping instructions overseas per customer specifications or established SOPs.
Notify customers of shipment arrivals, applicable charges, and any delays, including Customs or Exam holds.
Prepare and process Customs entries, classify invoices, file RLF entries, handle FDA-
Ensure documentation accuracy, including Customs classification, I.T. numbers, and commercial invoice details.
Transmit information to ABI, verify results, and make corrections as necessary. Monitor Customs and OGA releases (e.g., USDA, FCC, DOT).
Transmit payments for Customs duties as required.
Manage exceptions with relevant parties and provide updates to customers.
Maintain organized and complete files with all required documents in the proper sequence.
Coordinate entry and break-bulk shipments and monitor shipments moving under I.T., ensuring release and payment instructions are provided within the allotted free time.
Address customer requests and exceptions, ensuring responses align with company standards and guidelines.
Provide job costing forecasts, manage payables/receivables accurately, and invoice customers per payment terms. Dispute incorrect vendor payables as necessary.
Ensure Original Bill of Lading requirements are met in a timely manner.
Arrange delivery and maintain communication with truckers until completion, including confirmation of delivery and POD updates.
Maintain accurate shipment status in tracking and proprietary applications.
Assist with quotes by providing rates and tariffs as needed.