(USA) Ocean Import Agent

Morrison Express•Compton, CA

5d•Onsite

About The Position

To perform district ocean import operations, and provide all associated documentation. Work closely with sales, account managers or sales office in order to respond expeditiously to customers’ needs. Communicate to customers, carriers and other offices/agents in a quick and thorough manner Obtain documentation from carrier operators, match them with pre-alerts from origin Morrison offices (Hong Kong, Taipei, Shanghai, amongst others) and open file in the Transportation Management system TMS (Prolink). Notify customers/brokers of product arrival and charges associated with these services; to do the same with the invoicing process. Generate freight transfer and support it with appropriate documentation. Track cargo arrival prior to arrival and update FMS milestones as per company guideline. Communicate timely with clients to set up and complete delivery of shipments. Issue delivery orders to carriers/truckers to arrange timely delivery. Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer. Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval. Trace lost freight and shortages; to follow-up with airlines/shipping lines and inform all stations /agents involved of these actions. File preliminary notices of claim. Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the Accounting department to properly credit and bill A/R and A/P. Complete all tracking and billing milestones as set forth by company guidelines. Perform any other duties that may be assigned by management.

Requirements

College or AA degree from an accredited college.
Minimum 2 years’ experience in F/F Ocean operations processes and procedures.
Experience of bonded freight and cargo.
Knowledge of INCOTERMS.
Attention to detail.
Deadline-oriented.
Dependable.
Persistence.
Time management skills.
Ability to work independently.
Documentation skills.
Scheduling skills.
Reporting skills.
Proven ability to communicate effectively with clients and vendors.
Customer service oriented.
Proven ability to suggest and implement corrective actions in case of issues.

Responsibilities

Perform district ocean import operations and provide all associated documentation.
Work closely with sales, account managers or sales office to respond to customer needs.
Communicate with customers, carriers, and other offices/agents quickly and thoroughly.
Obtain documentation from carrier operators and match with pre-alerts from origin offices.
Open files in the Transportation Management system (TMS/Prolink).
Notify customers/brokers of product arrival and associated charges.
Process invoicing.
Generate freight transfers with appropriate documentation.
Track cargo arrival and update FMS milestones.
Communicate with clients to set up and complete delivery of shipments.
Issue delivery orders to carriers/truckers for timely delivery.
Complete all inbound moves, including ITs and permits to transfer.
Obtain necessary documents and charges before releasing freight.
Verify carrier invoices for payment approval.
Trace lost freight and shortages, following up with airlines/shipping lines.
Inform all involved stations/agents of actions taken for lost freight or shortages.
File preliminary notices of claim.
Ensure each file contains all necessary documentation in the correct sequence.
Notify all parties that payable and receivable documents are completed accurately and forwarded timely.
Develop clear, concise, accurate records for the Accounting department.
Complete all tracking and billing milestones as set forth by company guidelines.
Perform any other duties assigned by management.